KRAVIS EH
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@luxumicasa.com. Please note that returns will need to be sent to the following address: 34QX+5HP - DUBAI MARINA - UNITED ARAB EMIRATES
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@luxumicasa.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@luxumicasa.com.
- How can I initiate a refund for my purchased product? To request a refund, please contact our customer service team through our Contact Us page or by emailing info@luxumicasa.com. Provide your order details and reason for the refund, and our team will guide you through the process.
- 2. What is your refund timeframe? Refunds are typically processed within [X] business days from the date of approval. However, the exact timeframe may vary based on your payment method and financial institution.
3. Are there any conditions for a product to be eligible for a refund? Products must be in their original condition, unused, and in the original packaging to be eligible for a refund. Please review our Returns & Exchanges page for detailed eligibility criteria.
4. Can I get a refund for a customized or personalized product? Unfortunately, customized or personalized products are generally non-refundable. Contact our customer service team for specific inquiries regarding customized orders.
5. What happens if I receive a damaged or defective product? In the rare event that you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or initiate a refund, depending on your preference.
6. How will the refund be processed? Refunds will be issued using the original payment method. If the payment was made by credit/debit card, the refund will be credited to the same card. For other payment methods, our team will provide further instructions.
7. Can I get a refund if I've changed my mind about the purchase? Yes, we offer refunds for change-of-mind purchases within a specified timeframe. Please refer to our Refund Policy for details on eligibility and conditions.
8. Are shipping fees refundable? Typically, shipping fees are non-refundable. However, if the refund is due to an error on our part or if you received a damaged/defective item, we will cover the return shipping costs.
9. How can I track the status of my refund? Once your refund is processed, you will receive a notification along with any relevant tracking information. If you have concerns, you can contact our customer service team for assistance.
10. What if I have additional questions or concerns about the refund process? Feel free to reach out to our customer service team through our Contact Us page. We're here to assist you with any additional questions or concerns you may have regarding refunds.
Please note that the information provided here is a template, and you should tailor it to fit the specific details of your luxury e-commerce shop's refund policy and contact details.
- worldwide shipping
- Low stock - 5 items left
Adorned with a nickel finish, the beveled mirror glass enhances its visual appeal, creating a stunning reflection with added depth and dimension. Whether placed in a living room, bedroom, or hallway, the Kravis Mirror is a statement piece that will elevate the aesthetic of your decor.
Dimensions
- L. 150 | W. 75.5 | D. 3 cm
All mentioned dimensions are approximate and may vary by up to 2%.
Specifications
| General info | Bronze finish | bevelled mirror glass |
|---|---|
| Hanging Method | French cleat, horizontal & vertical |
| Indoor/outdoor | Indoor use/dry locations only |
Care Instructions
How to care for Glass, Mirrors and Acrylic
As beautiful as glass is, it’s also fragile and sensitive. In the right conditions, it can endure for hundreds of years, whether it’s clear glass, smoked glass, black glass or mirror glass.
Cleaning & Maintenance
Since damage to the surface can easily detract from its original beauty, taking precautions is worthwhile. Do not place anything that has rough and sharp bases on a glass surface. Avoid scratches and water rings on glass tabletops by using coasters and felt pads.
Clear Glass, Smoked Glass, and Black Glass
Plain hot water makes the best everyday cleaner for glass surfaces and mirrors. Use appropriate glass cleaning solutions and a microfiber cloth for cleaning. If you are using a chemical cleaner, take care not to spill it on any of the surrounding finishes. Never use abrasive materials as they may cause scratches on the surface.
First remove any dust and other non-sticky spills. Then spray water onto the surface with a spray bottle. Plain hot water works best since it leaves no streaks. Wipe the glass tabletop down with a microfiber cloth, to get rid of stains and dirt. Use straight vinegar to clean up spills or remove stubborn stains. Then use a clean, dry microfiber cloth to clean the vinegar away. As a final step, you can use a piece of crumpled newspaper to give your table an added sparkle. This removes any fluff and makes the glass shine.
After you give the glass surface or mirror a good cleaning, follow up once a week with a maintenance regimen and use regular water for the rest of the week.
Mirrors and mirror glass surfaces
Avoid using paper towels for cleaning mirrors and mirror glass surfaces, as these can leave unsightly lint behind. Don’t use abrasives or cleaners containing ammonia or acid, since such products can destroy the silver backing and edges of your mirror.
Acrylic
While acrylic looks like glass, it is less breakable and about half the weight. When cleaning acrylic products, special care must be taken. Avoid commercial household cleaners because the chemicals in these products can dull and scratch the acrylic. The best way to care for your acrylic furniture, is to clean with lukewarm water and a bit of liquid soap, rinse and dry. Always use a soft cloth as not to scratch the acrylic surface.
- Worldwide Shipping
EUROPE DELIVERY time, has 5days to 10 working days door to door shipping.
WOLRD DELIVERY time, has 5days to 4 weeks of Delivery time.
SHIPPING COMPANIES
- BLUE DART
- DHL
- DHL EXPRESS
- DEUTSCHE POST
- DPD
- FEDEX
- MAIL BOXES ETC
- ROYAL MAIL
- UPS
- SDA
- SF EXPRESS
- ZTO EXPRESS
Pairs well with
