Faqs

1. How can I place an order?
To place an order, simply browse our collection, select your desired items, and add them to your cart. Follow the checkout process, providing necessary details, and complete your purchase securely.

2. What payment methods do you accept?
We accept a variety of secure payment methods, including credit/debit cards and other convenient options. Your financial information is handled with the utmost confidentiality and security.

3. Can I customize my furniture order?
Yes, we offer customization options on certain pieces. Contact our customer service team to discuss your specific requirements, and we'll work with you to create a bespoke piece that suits your preferences.

4. What is your shipping policy?
Our shipping policies vary depending on your location. We offer reliable and secure shipping services, and you can track your order in real-time. For more details, please refer to our Shipping Policy page.

5. What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you're not, our return and exchange policy ensures a hassle-free process. Please review our Returns & Exchanges page for more information on how to initiate a return.

6. Do you offer international shipping?
Yes, we do offer international shipping. Shipping fees and delivery times may vary based on your location. Please check our International Shipping page for more details.

7. How can I care for my luxury furniture?
Each product comes with care instructions to help you maintain its beauty. Additionally, our customer service team is available to provide guidance on the proper care and maintenance of your specific pieces.

8. Are the prices listed on the website inclusive of taxes?
Prices listed on the website do not include taxes. The applicable taxes will be calculated during the checkout process and will be clearly displayed before you finalize your purchase.

9. How can I contact customer support?
Our customer support team is available to assist you. You can reach us through our Contact Us page, and we'll respond to your inquiries promptly.

10. Do you have a showroom where I can view the furniture in person?
Currently, we operate as an online luxury e-commerce platform, and we don't have physical showrooms. However, our detailed product descriptions and high-quality images aim to provide you with a comprehensive view of each piece.

Feel free to reach out if you have any additional questions or need further assistance. Your satisfaction is our priority.